Chances
Technology is changing our lives and offering many new opportunities. We recognize the impact of technology and the increasing digitalization of business processes on people, companies, and society. We embrace these changes. Well, not all of them: we try to manage our children's screen time. But as a company, we want to maximize the new opportunities offered by mobile, social, and big data. Because we believe this will allow us to serve our customers even better, more efficiently, and cost-effectively.

Customer's desire
Lawyers and civil-law notaries have historically been accustomed to delivering their services in the way they always have. They tend to focus primarily on their own perspective and much less on the client's needs. Clients need the knowledge of their legal advisor, not delivered in fragmented format, as the advisor has designed, but in the most structured way. This doesn't necessarily have to be through one-on-one interaction, but can also be one-to-many, for example, through blogs or social media. In this context, legal advisors are often reactive. Clients prefer not to solve a problem, but to prevent it ( legal risk management ). Clients demand more and smarter solutions for less. Less expensive services, better knowledge, and better service. And rightly so. We demand the same for the services we provide.

Adjustment by lawyers
For legal services, this means necessary adjustments. Routine work will have to be outsourced . Services will be delivered more online. Direct one-on-one contact will decrease. At MAES civil-law notaries, we are at the forefront of such developments and are alertly anticipating what's to come.